Delivery Information

1. At PotliArts, we take great care in delivering your products to you, and we partner only with reputed national and international couriers. Shipping rates are as mentioned. We have worked out subsidized rates with our courier companies for all PotliArts customers when they shop with PotliArts

2. If a  product is in stock, shipping from PotliArts will be within a time frame of three to seven working days. Many of our goods are from remote areas, and at times weather conditions may not be permissive. Goods that are booked on pre order basis, please check on making and delivery time with, because each craftsman and artisan's process is unique, shipping times may vary. “Hand made will never look 100% accurate as another product in terms of color, proportion though it come close to the original piece” as the time and mood of the artist also varies. Do give 2 weeks buffer for handmade goods as the craft is often dependent on unplanned weather changes. Look for shipping info on the product page for individual shipping times or mail us at

3. Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.

4. As soon as your package ships, we will email you your package tracking information.